Phone numbers

The right number for every team. Routed to the people who answer.

Give your front desk, support line, sales team or each branch its own number. Search by country and type, buy one or up to 100 at a time, and point each number at a softphone, an OVOKY inbound campaign with IVR and queues, or your own PBX. The same numbers can show as your caller ID when your team calls out.

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number types, from local to premium
7
routing options: softphone or SIP, inbound campaigns, your PBX
3
numbers in a single bulk purchase
100
how it works

Buy local, mobile, toll-free and other business numbers, route each one to the people who answer it and use them as caller IDs.

  1. Buy

    Filter available numbers by country and type, sort by price and buy from your prepaid balance. In countries that require it, you attach an approved registration contact, created once through company verification.

    • 7 types: local, mobile, national, toll-free, shared cost, verified (NPV) and premium
    • Single purchase, or bulk purchase of up to 100 numbers
    • Backorder requests for numbers that need approval
    • Registration contacts applied by country in bulk purchases

  2. Routing

    Your sales line can ring the sales team, your support number a queue with a menu in front of it, and your head office number the PBX you already have. Point each number at a softphone or SIP trunk with its own credentials, at an OVOKY inbound campaign with IVRs and queues, or straight at your PBX by IP address. Change the destination of many numbers in one action.

    • Softphone or SIP trunk with per-number credentials
    • OVOKY inbound campaigns, IVRs and queues
    • Your own PBX by IP address
    • Bulk destination changes across selected numbers

  3. Manage

    Tag numbers by team, office, client or campaign, switch each one on or off as a caller ID and check its spam reputation. Cancellations go through a request you can schedule for a later date or withdraw.

    • Tags to organize numbers
    • Use any number as a caller ID, or switch it off
    • Spam reputation check per number
    • Scheduled cancellation requests you can withdraw

What's included

Everything around phone numbers

Search by country and type

Filter available numbers and sort them by price, country or number.

Prepaid billing

Pay from your balance, monthly or yearly depending on the number, from the day you buy.

Flexible routing

Softphone, SIP trunk, inbound campaigns or your own PBX.

Caller IDs

Show your own numbers when your team calls out, or rotate campaign calls across a pool.

Reputation checks

See whether a number has been reported as spam before you call from it.

Company verification

Verified registration contacts for the countries that require them.

Phone numbers: questions

Short answers to what teams ask us most. Something else on your mind? Talk to us

  • Seven: local (geographic), mobile, national, toll-free, shared cost, verified (NPV) and premium. Availability depends on the country and on current stock.

  • No. Number porting is not offered, so you buy new numbers in OVOKY. You can still route OVOKY numbers to your own PBX by IP address.

  • Each number shows its monthly rate and any one-time setup fee before you buy. Billing starts on the purchase date and repeats monthly or yearly, depending on the number, from your prepaid balance.

  • Some countries require the holder of a number to be identified. For those numbers you pick an approved registration contact, created through OVOKY's company verification, before the purchase goes through.

  • Yes. Route a number to your PBX by IP address, or register a SIP device or trunk with the number's credentials.

  • Submit a cancellation request from your numbers page, with a reason and the date you want it to take effect. Until it is processed you can withdraw it and keep the number. Cancelled numbers are removed from your campaign caller ID pools.

Works with

Pair it with

Bring every customer conversation into one place

Calls, SMS, WhatsApp, email and chat in one inbox, on one invoice. Start with one team, then grow.

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