About OVOKY
We build one place for every customer conversation.
OVOKY SAS is a French company based in Toulouse. We make a customer communications platform that brings calls, SMS, WhatsApp, email and chat together with the phone numbers, routing and reporting behind them.
Our story
From telecom carrier to customer communications platform
OVOKY started as a voice, SMS and phone number provider for businesses. Everything else was built on top of those numbers and routes, so calls, messages and the tools around them run on the same lines your team uses every day.
Today OVOKY brings calls, SMS, WhatsApp, email and chat into one inbox, with a visual IVR and queues, a predictive dialer for outreach, an agent workspace with scripts and e-signature, live supervision and 32 reports.
The company is led by founder and CEO Mohamed Lazrak and registered in France as OVOKY SAS (SIREN 981 672 751).
- channels in one inbox
- 6
- ready-made reports
- 32
- interface languages: EN, FR, NL
- 3
- phone number types
- 7
How we work
What we believe
One tab, one invoice
Talking to customers shouldn't need five tools. Calls, messages, numbers, signatures and reports share one database and one bill.
Numbers are part of the product
We sell, route and check phone numbers in the same console where you run campaigns, because answer rates start with the caller ID.
Pricing you can check
Per-agent licences, calls billed per second, published rates for France, Belgium, Switzerland, Spain and Canada, and a calculator that does the math with your numbers.
Built for Europe
French and Belgian numbers with online company verification, European spam databases and an interface in English, French and Dutch.
Honest about limits
Our website lists what the product does today. If you need something we don't have, we say so and talk about the roadmap.
Close to operations
Callbacks, pause codes, list recycling and live pacing are first-class features, because that is where a shift is won or lost.
Bring every customer conversation into one place
Calls, SMS, WhatsApp, email and chat in one inbox, on one invoice. Start with one team, then grow.