For small businesses

A proper business line, without a phone system project.

Get a local or national number for the business, a short phone menu and a voicemail for when you are closed, and answer from the browser on your computer or your phone. Customers can also reach you by SMS, WhatsApp, email or chat, and everyone on the team sees the same history for each customer.

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Sound familiar?

What gets in the way today

  • 01

    Customers call my personal mobile

    The business runs on one person's phone number. When they are busy, on holiday or leave the company, the calls and the customer history go with them.

  • 02

    We miss calls while we're with a customer

    A small team can't sit by the phone. Calls ring out while you are serving someone else, and the customer tries a competitor instead.

  • 03

    Messages are scattered across phones and mailboxes

    A text on one phone, a WhatsApp on another, an email in a personal inbox. Nobody is sure what was promised to whom, or who should reply.

phone number types
7
interface languages: English, French and Dutch
3
how OVOKY fits

A real business number, a phone menu, voicemail, SMS, WhatsApp, email and e-signature in one browser tab, for a few people who talk to customers every day.

  1. Your number

    Verify your company online once, then order a local, national or toll-free number. Point it at a short phone menu with your opening hours, a queue that rings everyone who is free, and a voicemail when nobody can pick up.

    • Local, national, mobile and toll-free numbers, among seven types
    • Opening hours and holiday dates that decide what callers hear
    • Greetings you record, or type and turn into speech
    • Voicemails listed with the caller's number, ready for a callback

  2. Conversations

    Calls, SMS, WhatsApp messages, emails and website chats come into one shared inbox. Whoever answers sees the customer's history, adds a note, books a callback and sends a confirmation by SMS or email without switching apps.

    • One shared inbox for calls, SMS, WhatsApp, email and chat
    • One timeline per customer, with calls, messages and notes
    • SMS and email templates for confirmations and follow-ups
    • Callbacks and appointments on a shared calendar

  3. Quotes and contracts

    Email the quote from your own domain, then send the contract or order form for e-signature from the customer's record. They sign on their phone or computer, and you receive a sealed PDF with a timestamp and an audit trail. The workspace runs in desktop and mobile browsers, so you can do it from wherever you are.

    • Email through your own mail server, with templates and attachments
    • E-signature with a code check by email or SMS
    • Sealed PDF with a timestamp and an audit trail
    • Works in desktop and mobile browsers, with nothing to install

The toolkit

Built for small businesses

Small businesses: questions

Short answers to what teams ask us most. Something else on your mind? Talk to us

  • Plans start at €14.20 per user per month on Essential, with a minimum of three seats and 20% off when you prepay a year. The visual phone menu and call queues come with Professional at €26.20 per user per month, which also includes SMS and email. Calls, numbers and SMS are paid from a prepaid balance in euros, e-signature is billed per envelope, and all prices exclude VAT.

  • Yes, but the minimum is three seats, so a team of one or two pays for three. The third seat can go to a part-time colleague or to whoever covers the phone when you are away.

  • Yes. The workspace runs in mobile browsers as well as on computers, so you can take calls with a headset at your desk or from your phone's browser. There is no separate app to download.

  • Yes. SMS, WhatsApp, email, website chat and social messages come into the same shared inbox as your calls, so the team answers from one place and sees one history per customer.

  • In France and Belgium, a one-time company verification done online. OVOKY checks your company and the person signing, your VAT number and your address, then approves the file before numbers are assigned. Numbers in France and Belgium cost €10 per month, excluding VAT.

  • Number porting is not offered today. Most businesses order a new number in OVOKY and forward their current line to it from their existing provider.

Bring every customer conversation into one place

Calls, SMS, WhatsApp, email and chat in one inbox, on one invoice. Start with one team, then grow.

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