Business communications in Belgium
Belgian numbers, a bilingual interface and calls billed by the second.
Your team works in French or Dutch, each person in their own language. OVOKY checks your company online against the Belgian company registry and VIES before Belgian numbers are assigned, and lets you talk to customers by phone, SMS, WhatsApp or email from one browser tab. Calls are billed by the second, or covered by unlimited calling per user.
Sound familiar?
What gets in the way today
- 01
Half the team works in French, half in Dutch
Tools that only speak one language slow down half your people, and every phone menu and greeting has to be recorded twice.
- 02
Number paperwork takes longer than the project
Company documents, VAT proofs and ID copies go back and forth by email before a single Belgian number is assigned.
- 03
Outbound calls come with rules we can't track by hand
Belgium has its own telemarketing rules, including a national do-not-call register. Keeping every call list in line is hard when your phone system does nothing to help.
- interface languages: French, Dutch and English
- 3
- countries in reputation checks, Belgium included
- 4
- languages for AI voice prompts
- 28
Belgian numbers with company checks against KBO/BCE and VIES, calls billed by the second, SMS, e-signature and an interface in French and Dutch, for any business in Belgium.
Languages
Each user picks the interface language: French, Dutch or English. Queues can require a language, so Dutch-speaking callers reach Dutch-speaking colleagues, and greetings can be typed in French and in Dutch and turned into speech without a studio session.
- Interface in French, Dutch and English, chosen per user
- Language requirements per inbound queue
- AI voice prompts in 28 languages, French and Dutch included
- E-signature in French, Dutch and English
Numbers and verification
OVOKY verifies your company online before numbers are assigned. Your company and its officers are checked against the Crossroads Bank for Enterprises (KBO/BCE), your VAT number against VIES, and a utility bill is matched to your address. The signed number agreement includes a Belgian regulatory annex.
- Company and officers checked against KBO/BCE
- VAT validation through VIES
- A signed link for the person who holds the paperwork
- Belgian numbers at €10 per month, excluding VAT
Costs and calling rules
Pay as you go costs the same per minute to Belgian landlines and mobiles, billed per second with no minimum and no connection fee. Unlimited calling per user suits teams that spend the day on the phone. Calling windows, attempt limits and a do-not-call list help you apply Belgian telemarketing rules. Confirming which ones apply stays with you.
- €0.028 per minute to landlines and mobiles, excluding VAT
- Unlimited calling at €150 per user per month, capped at five simultaneous calls
- Several calling windows per day and attempt limits per campaign
- Do-not-call list synced to the dialer, plus file cleanup with a Belgian number preset
Rates
Calls and numbers
Published rates for France, Belgium, Switzerland, Spain and Canada, excluding VAT. Licences are on the pricing page.
France
Excl. VATUnlimited calling
€120per user / month
Fixed and mobile, up to 5 simultaneous calls per user: the practical maximum of a predictive dial ratio.
Pay as you go
- Fixed lines
- €0.007/min
- Mobiles
- €0.024/min
- Phone number
- €10/month
Belgium
Excl. VATUnlimited calling
€150per user / month
Fixed and mobile, up to 5 simultaneous calls per user: the practical maximum of a predictive dial ratio.
Pay as you go
- Fixed lines
- €0.028/min
- Mobiles
- €0.028/min
- Phone number
- €10/month
Switzerland
Excl. VATUnlimited calling
€220per user / month
Fixed and mobile, up to 5 simultaneous calls per user: the practical maximum of a predictive dial ratio.
Pay as you go
- Fixed lines
- €0.04/min
- Mobiles
- €0.50/min
- Phone number
- €10/month
Spain
Excl. VATUnlimited calling
€140per user / month
Fixed and mobile, up to 5 simultaneous calls per user: the practical maximum of a predictive dial ratio.
Pay as you go
- Fixed lines
- €0.007/min
- Mobiles
- €0.017/min
- Phone number
- €10/month
Canada
Excl. VATUnlimited calling
€130per user / month
Fixed and mobile, up to 5 simultaneous calls per user: the practical maximum of a predictive dial ratio.
Pay as you go
- Fixed lines
- €0.014/min
- Mobiles
- €0.014/min
- Phone number
- €10/month
One plan, five countries
All five countries
Unlimited fixed and mobile calls to all five countries (France, Belgium, Switzerland, Spain and Canada), up to 5 simultaneous calls per user, whichever country each call goes to.
Unlimited calling
€240per user / month
Excl. VAT
- Billed per second
- No minimum call duration
- No connection fee
- Other destinations quoted from your rate deck (A–Z)
The toolkit
Built for teams calling Belgium
Phone numbers
Buy local, mobile, toll-free and other business numbers, route each one to the people who answer it and use them as caller IDs.
Company verificationNew
Verify the company behind your numbers online: one secure link, automatic checks, a signed contract, then OVOKY approves.
AI voice prompts
Type the words, pick a voice and a language, and get a welcome, menu or closing message ready for your IVR, queues or voicemail.
Email & SMS
Send one-to-one emails and SMS from the contact record and run SMS campaigns, with every message logged on the contact's timeline.
E-signatureNew
Send contracts and quotes for signature from the CRM and get back a sealed PDF with its audit trail, billed per envelope.
DNC compliance
Block do-not-call numbers at the carrier, clean files before import and track it all in compliance reports.
Belgium: questions
Short answers to what teams ask us most. Something else on your mind? Talk to us
Pay as you go costs €0.028 per minute to Belgian landlines and mobiles, billed per second. Unlimited calling costs €150 per user per month, capped at five simultaneous calls per user. Belgian numbers cost €10 per month. All prices exclude VAT.
With the Professional license at €26.20 and unlimited calling at €150, a Professional user with unlimited calling costs €176.20 per month excluding VAT. Phone numbers are the only addition.
A company verification, done online. OVOKY checks your company and its officers against the Crossroads Bank for Enterprises (KBO/BCE), your VAT number through VIES and a utility bill against your address, with an ID check of the signatory where required. OVOKY reviews and approves the file before numbers are assigned.
Yes. OVOKY is available in Dutch, French and English, and each user picks their own language. AI voice prompts and e-signature documents are available in both French and Dutch.
OVOKY does not connect to the national register directly. You can import the numbers you must not call into your OVOKY do-not-call list, which blocks them before they are dialed, and clean contact files against it before import. Which lists you must consult, and how often, is for you and your legal advisers to confirm.
Yes. France, Switzerland, Spain and Canada have their own rates, one unlimited plan covers all five countries, calls to other destinations are quoted on request, and number reputation checks also cover France, Switzerland and Spain.
Bring every customer conversation into one place
Calls, SMS, WhatsApp, email and chat in one inbox, on one invoice. Start with one team, then grow.